McDonald's

Reviews about McDonald's

• 1 / 5

  By Mohamed Alzaabi
  A new supervisor started charging 0.25$ for the honey that comes with the coffee!! .. I wouldn't care if she asked for it nicely and in a good manner .. But her attitude is awful and disrespectful. We have been coming here every single morning for the past five years and everyone was nice and we never paid for the honey!
  
  Update:
  The new owner is actually worst than the supervisor and he literally told us : If we don't like the way he conduct the business, don't come to the store! .. This is the worst response to a customer ever !! Absolute rudeness ..
  February 20, 2017
• 1 / 5

  By Anthony Esquibel
  Used to be a 24 hr store now they changed there hours to midnight then again to 11 with no warning. Its sucks when you work graveyard and you have to drive at least another 5 miles to nearest mcdonalds. And hope you can get back with enough time to eat. Or just settle for Taco Bell they seem to understand that they have one of the biggest companies in golden and they have business. Get there stuff together
  October 20, 2016
• 1 / 5

  By Shannon Smith
  Terrible Terrible Terrible, Managers are rude and in a rush.... Crew is inexperienced and food is (what was it I said earlier) oh yeah... Terrible - cold, poorly put together, & barley wrapped.... Had a situation happened with missing food from my order from drive thru... Went in and tried to get my missing items.... didn't have a receipt.... cause they didn't give me one.. then when they found my order through there computer... they rudely told me I didn't order my missing items... So they would have to charge me for them... Which would not have been a problem except for the way they presented it to me.... There words exactly..." you didn't order them, so if you want them, we'll have to get your credit card to charge you" (Me- uuummm! wrong) I ordered them. the drive thru Point of Sale employee didn't type in all my order" apparently. Asked for there corporate number they refused to give it to me... Asked for there store number... They wouldn't give it to me.... Asked for there names and got half muffled response's... Finally had to get them to stop and look at me in my face and slow down there speaking to get there names... Fabiola- one manager.. and josilin (Short angry blonde glasses girl) another manager or something like that... Two very rude people/ managers ... As I was talking to Fabiola, Josilin cursed me under her breath while I was rite next to her... I Pointed it out to Fabiola (the manager I was talking to) at that time and she didn't seem to think it was a problem... I explained my problem to her (Fabiola) while I'm being cursed under breath by another (Josilin) and as soon as I told Fabiola to get a handle on her crew she told me to leave and not to come back... Really??? My jaw hit the floor... Couldn't believe it.... The only thing I can say was a Pro Is =>... I walked out got the store#, got The Corp.# and as I was making my phone call to corporate....Two other customers came up to me and said That they couldn't believe what they just witness... And felt I handled it the best way possible... They also said they will never return to this store either.... And if your wondering what Corp did... They took a message and said they would call me back... They never did....I had to call them again the next day... They just listened and apologized for the other managers attitudes....To little to late if you ask me.... Plain and simple to say, just go else where, Golden offers allot of other options for food... Don't go to McDonald's in Golden... it's just a waste in time, money, and human life... And one more thing to all of you who think that store is new it is not... I have grown up in Golden and that McDonald's has been there forever... Not to say it's hasn't been remolded but it most certainly is not new...
  July 30, 2016
• 1 / 5

  By Eric Drumm
  Ordered the large breakfast...I was in the phone on an important call so the meal sat on the counter for 1 min. I go my meal start down and the pancakes were refrigerator cold . I stood at the counter for 5 min being ignored when I politely brought the cold packages to their attention the lady told me they were hot when they were out on the counter and impliedI should not have been on my phone . I tried to explain that if that were true the pancakes a hours still be at least room temperature and I asked her to feel ....she refused so I left. Worst Mc Donald's experience to date .
  July 24, 2016